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Re: Cannot view HBO Online but have a subscription!!

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Re: Cannot view HBO Online but have a subscription!!

I am having this same problem! Called Customer Service, was put through 2 different people. They said they would call me back. It's been a week!

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Re: Cannot view HBO Online but have a subscription!!


kswanger wrote:

I am having this same problem! Called Customer Service, was put through 2 different people. They said they would call me back. It's been a week!


Make sure that you are signed in with your Comcast.net e-mail address or Comcast ID. If you are not signed in or are signed in with a non-Comcast account, our site will not be able to verify your subscriptions.

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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