Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,488

members

1,414

online

29,977

topics

Top

Purchased movie not playing

New Poster

Purchased movie not playing

I paid fifteen dollars for a movie and have tried twenty or thirty times to watch it.   All I've gotten is a black screen. This is absurd.  I've now been on hold with customer service for 20 minutes and or being transferred back and forth between different departments.  I could not rate this service lower.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 0 replies
  • 200 views
  • 0 kudos
  • 1 in conversation