Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,574

members

1,580

online

29,380

topics

Top

Promotion in the mail

New Poster

Promotion in the mail

I got a letter in the mail, offering me a $500 Visa Prepaid Card or a Samsung Galaxy Tab 4 if I sign up for Triple Play Service. It is good from April 27, 2015 till May17, 2015. I just had it all installed yesterday. No one offered it to me, neither will they give it to me now. I tried to talk to a manager, they would not let me. I am thinking of cancelling my service. Ray

Official Employee

Re: Promotion in the mail

Hello 

 

I checked your account and I found a note stating that your spoke with an agent regarding this offer today. 

 

Do you have any additional questions or anything else you need assistance with?

 

Let me know, I'd be happy to help.

 

Thank you,

ComcastGeorge


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 1 reply
  • 276 views
  • 0 kudos
  • 2 in conversation