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Problems with sound and picture

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Problems with sound and picture

Hope this is the right place to post this. Over the last couple of weeks, I've noticed a couple of problems. Our upstairs TV, after turning it on the first time, the sound is distorted. It probably lasts for about a minute or two and then goes away. Does not come back until the next time the TV is turned off and then back on again. Using an X1 box. Our downstairs TV, using a X1 DVR, lately, when turned on, the picture is dark and somewhat distorted. Again, after a while, it appears to clear up and doesn't return until the next time the TV is turned off and then back on. I have changed channels for both problems, and it doesn't seem to matter what channel is on. Trying to decide if my TV's are going bad or if it's cable. Any feedback much appreciated.

Gold Problem Solver

Re: Problems with sound and picture

Honestly I think you should have an Audio/Video professional come and look at your situation.

I think you have multiple issues going on that might be Comcast's responsibility but I highly doubt they are.


skhyatt19 wrote:

Hope this is the right place to post this. Over the last couple of weeks, I've noticed a couple of problems. Our upstairs TV, after turning it on the first time, the sound is distorted. It probably lasts for about a minute or two and then goes away. Does not come back until the next time the TV is turned off and then back on again. Using an X1 box. Our downstairs TV, using a X1 DVR, lately, when turned on, the picture is dark and somewhat distorted. Again, after a while, it appears to clear up and doesn't return until the next time the TV is turned off and then back on. I have changed channels for both problems, and it doesn't seem to matter what channel is on. Trying to decide if my TV's are going bad or if it's cable. Any feedback much appreciated.


 

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