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Problem with watching TV online

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Problem with watching TV online

I've been unable to watch TV on the Xfinity site on my laptop for about a week. I keep getting error messages. I can watch it using the Xfinity TV app on my iPhone and iPad only. How can this problem be resolved?

Service Expert

Re: Problem with watching TV online


bdh0303 wrote:

I've been unable to watch TV on the Xfinity site on my laptop for about a week. I keep getting error messages. I can watch it using the Xfinity TV app on my iPhone and iPad only. How can this problem be resolved?


Can you list the error messages?


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Re: Problem with watching TV online

On my phone, tablet and laptop---I've been able to watch one or two programs, then if I close it out and try to reopen it--I get--video cannot be played--video player error...

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