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Poor or no sound with xfinity on demand

New Poster

Poor or no sound with xfinity on demand

With growing frequency, playback of xfinity-on-demand shows is compromised by poor sound quality. Audio will run fine for a minute or two, go scratchy, then drop out entirely. The only temporary fix for this seems to be pausing the show or stopping it entirely and re-starting.

I've unplugged, restarted and/or rebooted what can be unplugged, restarted and/or rebooted.

Anyone know what gives or how to fix it?

New Poster

Re: Poor or no sound with xfinity on demand

I am having same exact problem. DCX3400 DVR program does not seem to make a difference
New Poster

Re: Poor or no sound with xfinity on demand

We are having the same problem, it's so annoying!
New Poster

Re: Poor or no sound with xfinity on demand

same problem with all of you so far. Sound goes scratchy then cuts out completely. Some days are worse than others. I was told there was an issue in my area(Jacksonville Florida)But I was not given any additional info for the fix

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