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Playback Issue :: 502

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Playback Issue :: 502

Trying to play a show on an iPad that was recorded on X1 DVR.  Show plays back fine on DVR/TV.  On the iPad, I get the following error message:

 

Playback issue :: 502

Something has gone wrong

 

Other recorded shows play back fine on iPad.  We are in our local comcast network.

 

Can someone elaborate on the error message? 

 

Thanks

 

 

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