Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,858,095

members

1,520

online

30,086

topics

Top

Pac 12 access

New Poster

Pac 12 access

I have the Pac 12 channel with my Comcast package.  However, I can't access the Pac 12 via my computer.  I can access all of the other channels including ESPN.  When I try to access the Pac 12 channel I'm asked to install Silverlight (which I have).  After this, I get the following message:

Xfinity Video Player Upgrade

Installing your Xfinity Player!

Please wait a moment while the video player plugin installs. When it finishes, this page will refresh automatically and playback will start.

 

I've spent hours online and on the telephone with Comcast customer representatives.  No one can solve this problem.  Can anyone help?

New Poster

Re: Pac 12 access

When I try to access the Pac 12 Network I keep getting the a 634 error message.  I have tried all of the fixes suggested on the Comcast Web Site and nothing as fixed the problem.  I avwe not found any reference to error 634 on the Comcast site.  ESPN  and the other channel work, just not Pac 12.  Anyone know how to fix the problem?  HELP? 

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 1 reply
  • 932 views
  • 0 kudos
  • 2 in conversation