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Pac-12 Error 525|3222

New Poster

Pac-12 Error 525|3222

When trying to view the Pac-12 Network, I constantly get the following error, despite clearing cookies and my cache and restarting my browser (Google Chrome):

 

This video cannot be played.

We've experienced a playback error. (Error 525|3222)

Please try deleting your cookies and browser cache and refresh this page.

Still having problems? Try our forums.

 

What's the deal?

Tags (1)
Official Employee

Re: Pac-12 Error 525|3222


MisterJinx2 wrote:

When trying to view the Pac-12 Network, I constantly get the following error, despite clearing cookies and my cache and restarting my browser (Google Chrome):

 

This video cannot be played.

We've experienced a playback error. (Error 525|3222)

Please try deleting your cookies and browser cache and refresh this page.

Still having problems? Try our forums.

 

What's the deal?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Please post so people with similar questions may benefit.
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New Poster

Re: Pac-12 Error 525|3222

My Device Information My Zip Code: 98075 My Cable Provider: Comcast King County Digital My myDVR Manager Status: Activated My Set Top Box Names: DVR 1 My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 38.104.124.126 My operating system: Windows - Undefined My web browser: Chrome 21 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.1 (KHTML, Like Gecko) Chrome/21.0.1180.89 Safari/537.1 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.3 R31 Javascript: Enabled Cookies: Enabled Time Information My Clock Time: Fri Sep 07 2012 12:02:26 GMT-0700 (Pacific Daylight Time) Server Clock Time: Fri Sep 07 2012 12:01:59 GMT-0700 (Pacific Daylight Time)

My Account Information Primary Account: False Provider Codes: S, Bi, Bj, Bq, Ce, Cd, Cf, G, Ak, Aw, Ar, Cg, Au, Bv, B, U, Br, Bt, Cm, H, Ad, Bw, D, Al, Bh, Ci, A, Y, Bx, Bb, Bc, Bu, By, Bs, At, Cb, Ch, E, Aj, Bz, Bm, Bl, Bk, Bp, Cj, Bo, Cc, F, M, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False
Official Employee

Re: Pac-12 Error 525|3222


MisterJinx2 wrote:

My Device Information My Zip Code: 98075 My Cable Provider: Comcast King County Digital My myDVR Manager Status: Activated My Set Top Box Names: DVR 1 My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 38.104.124.126 My operating system: Windows - Undefined My web browser: Chrome 21 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.1 (KHTML, Like Gecko) Chrome/21.0.1180.89 Safari/537.1 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.3 R31 Javascript: Enabled Cookies: Enabled Time Information My Clock Time: Fri Sep 07 2012 12:02:26 GMT-0700 (Pacific Daylight Time) Server Clock Time: Fri Sep 07 2012 12:01:59 GMT-0700 (Pacific Daylight Time)

My Account Information Primary Account: False Provider Codes: S, Bi, Bj, Bq, Ce, Cd, Cf, G, Ak, Aw, Ar, Cg, Au, Bv, B, U, Br, Bt, Cm, H, Ad, Bw, D, Al, Bh, Ci, A, Y, Bx, Bb, Bc, Bu, By, Bs, At, Cb, Ch, E, Aj, Bz, Bm, Bl, Bk, Bp, Cj, Bo, Cc, F, M, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: False

Do any videos on Xfinity.com/tv work for you? If so, which ones? I ask because it may be a network issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
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Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Pac-12 Error 525|3222

Joe-

 

A little help please:

 

My Device Information My Zip Code: 97239 My Cable Provider: Comcast Portland Digital My myDVR Manager Status: Activated My Set Top Box Names: DVR 1 My Queue setup: False Facebook Queue Syncing: False Facebook Connect: False My public IP address: 190.21.140.83 My operating system: Windows - Undefined My web browser: Chrome 21 - Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.1 (KHTML, Like Gecko) Chrome/21.0.1180.89 Safari/537.1 My system type: Desktop Computer Or Other Device My Move player version: Not Installed My Silverlight version: 5.1.10516.0 My flash version: 11.3 R31 Javascript: Enabled Cookies: Enabled Time Information My Clock Time: Fri Sep 07 2012 22:29:54 GMT-0400 (Hora Est. Del Pacífico SA) Server Clock Time: Fri Sep 07 2012 21:28:06 GMT-0400 (Hora Est. Del Pacífico SA)

My Account Information Primary Account: False Provider Codes: S, Bq, Ce, Cd, Cf, Aw, Ar, Cg, Au, Bv, B, U, C, Br, Bt, Cm, H, Ad, Bw, Bh, Ci, A, Y, Bx, Bu, By, Bs, At, Cb, Ch, Bz, Bm, Bl, Bp, Bo, Cc, F, M, Bn Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: True
New Poster

error code 525/3222

We've experienced a playback error. (Error 525|3222)

Please try deleting your cookies and browser cache and refresh this page.

Still having problems? Try our forums.

New Poster

Re: Pac 10 silverlight

I'm having issues with the Pac-12 live feed.  Keep getting Error 525/3222.  Tried all the suggestions in the forums already, but no luck so far.  I was planning to stream for the games tomorrow.  Help please!

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