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New Poster


We were watching Game of Thrones when it started to get pixelated. Then we were left with no signal. Is there an outage right now?


New Poster

Re: Outage?

on demand sure is not qworking here in framingham.  Phone wait time is 30-35 min.  This sucks big time.


Bob Z

Connection Expert

Re: Outage?




Your post was removed to a secure area out of public view because it violates forum posting guidelines.

Forum Guidelines state >>> clickable link http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289 which everyone should read BEFORE making a first post

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Nobody answers chat either.  Going to deduct from my bill at least $20 or more if not resolved in next hour  Comcast call me at XXXXXXXXXXX NOW!

New Poster

Re: Outage?

It's out in southern Indiana right now. On demand works and the menu/guide works but all channels say unauthorized or show up black.

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New Poster

Re: Outage?

HELP line finally answered.  And she tweaked my DVR box and on demand now works fine.  Was very slow service however.


Bob Z

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