Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,938

members

800

online

36,502

topics

Top

Only available on your home WiFi network

New Poster

Only available on your home WiFi network

Hey i'm having a bit of trouble trying to stream tv channels directly through my computer that is connected through ethernet on the xtv.comcast.net/grid site.

I think the reason is due to the fact that my computer still recognizes a different account that I used prevoiusly, that i now have no affliations with, before I connected to my (own) new one.

clicking on channel 2 pops up this message

"Channel 2 is only available on your home WiFi network.

Filter by TV Go to view content available out of home."

I have to reiterate, i am connected at my own home. From my desktop computer, through ethernet, to the modem/router. I have also had the internet signal resent, and the modem/router reset as well.

I would also like to state that in the "saved" tab, i go to the "recordings" tab and i still get recordings that are from the previous service that I no longer have or affiliated with.

Any advice would be helpful, and i can also answer any questions that could and would help me as well.

Thank you for your time =)

New Poster

Re: Only available on your home WiFi network

Update, i do think it's a DNS problem, though I am working on resolving that as i post this

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 473 views
  • 0 kudos
  • 1 in conversation