Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,844,659

members

1,182

online

36,634

topics

Top

Online error 570 Can't watch movie online

New Poster

Online error 570 Can't watch movie online

 Can not watch movie online.

 

Here is the device information.

 

My Device Information My Zip Code: 60056 My Cable Provider: Comcast Elmhurst CableCard My myDVR Manager Status:Not Installed My Set Top Box Names:Not Installed My Queue setup:False Facebook Queue Syncing:False Facebook Connect:False My public IP address:24.13.214.148 My operating system:Windows - Undefined My web browser:Chrome 18 - Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.19 (KHTML, Like Gecko) Chrome/18.0.1025.168 Safari/535.19 My system typeesktop Computer Or Other Device My Move player version:Not Installed My Silverlight version:4.1.10329.0 My flash version:11.2 R202 Javascript:Enabled Cookies:Enabled

Tags (1)
Cable Expert

Re: Online error 570 Can't watch movie online

Start by first updating your Microsoft Silverlight to the current 5.x version.  You can get it HERE




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 756 views
  • 0 kudos
  • 2 in conversation