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Online Listings adds or deletes channels from Favorites

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Online Listings adds or deletes channels from Favorites

Lstings:  In San Francisco:  If I delete channel CBS-96, it deletes CBS-5.  If I delete BBC-167 (which I don't get) it deletes BBC-162 (which I do).

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Re: Online Listings adds or deletes channels from Favorites


dunklaus wrote:

Lstings:  In San Francisco:  If I delete channel CBS-96, it deletes CBS-5.  If I delete BBC-167 (which I don't get) it deletes BBC-162 (which I do).


Our favorites feature checks your favorites selections against the rest of the channel lineup, and adds other channels that have the same call signs to your favorites as well. We do this so that you can identify all of the channels, including HD channels, where you can watch your favorite shows.

Some lineups actually have network channels (including CBS, NBC, etc) on 3 - 4 different stations, which would make a favorites list look repetitive. Unfortunately right now, there's no way to "un-favorite" one without the other(s). We're working on making this feature more customizable in the future.

Thank you very much for the feedback, though, and stay tuned for enhancements in the near future!

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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