Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,581

members

1,440

online

28,807

topics

Top

Online Guide Not Changing Channels

Contributor

Online Guide Not Changing Channels

The guide is not changing the channels for me.  The android app works, but the website does not.  When I click on the channel, it just says that an error occured and to try again later.  Any ideas?

Contributor

Re: Online Guide Not Changing Channels

I figured this out a while ago.  In the bottom right corner of the guide, there is a select box where you select which DVR you want to use.  I had an old box selected!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 1 reply
  • 848 views
  • 0 kudos
  • 1 in conversation