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Online Channel Access Messed Up

Contributor

Online Channel Access Messed Up

Spent hour on phone and nothing was fixed.  I'm paying for Digital Preferred and as of today my online access is only for basic channels.  Please fix ASAP.  Ticket number CR669790984.

Official Employee

Re: Online Channel Access Messed Up


mdyoung216 wrote:

Spent hour on phone and nothing was fixed.  I'm paying for Digital Preferred and as of today my online access is only for basic channels.  Please fix ASAP.  Ticket number CR669790984.


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Contributor

Re: Online Channel Access Messed Up

No change.  Both people I spoke with said they had tried that.

New Poster

Re: Online Channel Access Messed Up

I am having the same issue and I pay for all premium channels in addition to the preferred package as well
Contributor

Re: Online Channel Access Messed Up

I have been trying all day.  Finally, at 7:30 p.m. it seems to be fixed.

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