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Channel 482 is not working on one of our TVs. It is fine on the other TV. The message says ref code:S0a00.
This is happening on my TV and comcast doesn't know how to fix it over the phone. I scheduled someone to come out to look at it. I only have one TV, but some of my favorite cannels will not come up and the same reference code is shown on the screen. So weird!
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