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On demand. Commerical starts and then feeezes and kicks you back

New Poster

On demand. Commerical starts and then feeezes and kicks you back

Watching designated survivor , 3 episodes now, quarter or half way through the episode whenever a Commerical starts, it freezes and then goes back to episode selection screen, what a waste !!!
New Poster

Re: On demand. Commerical starts and then feeezes and kicks you back

Same issue over here with several different TV shows. Just spent a good 30-45 minutes on the phone with someone from Xfinity and all she did was keep refreshing my cable box which did nothing to solve the problem. So frustrating! 

Contributor

Re: On demand. Commerical starts and then feeezes and kicks you back

I just had the same problem with Superior Donuts (CBS). Three commercials into the first round of commercials, it froze and then kicked me out of On Demand and makes me start the episode all over again. This happened twice now.

 

I have also had problems watching some Food Channel Network shows doing the same thing.

 

It's happened on HD and Non HD tvs.

New Poster

Re: On demand. Commerical starts and then feeezes and kicks you back

This is happening more and more often.  Where is the resolution, Comcast?!?!?

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