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On Demand reset box

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On Demand reset box

On Demand breaks all the time. The screen says to call a #. After wading through a sea of phone machines, some person will reset my cable box. Is there an easier way to restore On Demand?

Official Employee

Re: On Demand reset box

 

Hi Moana, do you get an error message when on demand "breaks"? Can you please explain more about what you're experiencing on your end when on demand goes down? I show that you have more than one cable box, do you get the same error on all of your equipment? 


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