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On Demand is no working send a code 0x000f)

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On Demand is no working send a code 0x000f)

on demand ci 0x000f) /

Gold Problem Solver

Re: On Demand is no working send a code 0x000f)

Call them at the phone number on your bill or 1-800-Comcast, or chat with them using one of the "Trouble" options at https://www.comcastsupport.com/chatentry/. Ask them to check the account setup and send a refresh signal to the box. If they can't fix the problem remotely, insist they send a tech out to identify the cause and correct it.

If the tech finds bad coax, splitters, amplifiers, or connections in your home (even if Comcast originally supplied them) you'll probably have to pay for the visit unless you have or sign up for their Service Protection Plan (https://www.xfinity.com/support/account/service-protection-plan/, about $6/mo) and keep it for at least 60 days. If the trouble is due to a faulty Comcast cable box or DVR, or anything outside your home, you shouldn't be charged.

Official Employee

Re: On Demand is no working send a code 0x000f)

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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