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Not working!

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Not working!

Why is it taking a week to fix my connection? I have been having problems for a over a week now. Do I need to change the box? What's going on? I keep being told someone will call me back, but I still have not heard from anyone. Is this alway the case when your system isn't working? 

Regular Visitor

Re: Not working!

IVE HAD THE SAME ISSUE FOR3 WEEKS, IVE CALLED 5 TIMES AND HAVE BEEN ON HOLD A MIN OF 45 MIN. MY PROBLEM IS TILES ALL OVER THE SCREEN AND VOLUME STOPPING OR NOT SYNCHING WITH PICTURE.. HOW LONG DO WE HAVE TO WAIT TO GET HELP

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