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I want to watch BBC America's Being Human on line but it says I'm not subscribed. I am most definately subscribed b/c I watch the shows  every week on TV. Please unlock them for me.

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Official Employee

Re: Not subscribed


Jbo2010 wrote:

I want to watch BBC America's Being Human on line but it says I'm not subscribed. I am most definately subscribed b/c I watch the shows  every week on TV. Please unlock them for me.


Are BBC videos still working on your TV?

 

Also, try watching this video and let me know if you get orange keys:

 

http://xfinitytv.comcast.net/tv/Mob-Wives/141526/2205184550/Mob-Daughters/videos

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Not subscribed

I am having the same problem as the previous person.  When I go into Xfinity on my laptop to watch Showtime episodes, it tells me I must subscribe.  I already pay for Showtime and HBO.  What am I doing wrong?  Also, I clicked on the link you suggested to the other person (mob wives link) and it told me the same thing and I'm getting an orange key.

Official Employee

Re: Not subscribed


hzw615 wrote:

I am having the same problem as the previous person.  When I go into Xfinity on my laptop to watch Showtime episodes, it tells me I must subscribe.  I already pay for Showtime and HBO.  What am I doing wrong?  Also, I clicked on the link you suggested to the other person (mob wives link) and it told me the same thing and I'm getting an orange key.


Try deleting your cookies and cache and then try signing in again. Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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