Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,159

members

1,234

online

29,302

topics

Top

Not able to change channels via web site channel listings

Frequent Visitor

Not able to change channels via web site channel listings

Not able to change channels via web site channel listings

I sign into Comcast channel listings via my MacBook.  I was always able to change channels.  I no longer have the abiltiy to do that.  When I click on Watch on TV...it says No compatible cable boxes found!!  How is that?  I can change channels via my iPad, but no longer frim my MacBook.

 

I called Tech.  They said they would reset my account.   And still no ability to change.  This was working fine until two weeks ago.

 

Very frustrating!!!

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 0 replies
  • 512 views
  • 0 kudos
  • 1 in conversation