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No service during hurricane Irma

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No service during hurricane Irma

Hello!
Are you all offering a discount on bills due for the month of September due to hurricane Irma?

With loss of power and no service I am looking to see if my bill can be discounted.
Thank you!
< Personal Information >

Bronze Problem Solver

Re: No service during hurricane Irma

Based on my experience with Hermine, you shouldn't have any problem getting credit for time out.  You'll have to call and ask for it, though;  it's not automatic.

Admin1

Re: No service during hurricane Irma

Hi Shanny311 -- We are offering credit for downed service time. Credit can be requested here, http://www.xfinity.com/florida. You can also send me a PM and I will have this applied. 


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