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New tv.xfinity.com site should use html5 instead of flash

Regular Visitor

New tv.xfinity.com site should use html5 instead of flash

This is 2016. Everybody is phasing out flash, including Adobe. This is not the time to launch a redesign that uses deprecated technology that is glitchy and not standards-based. As a cable industry giant, you should be leading the way in standardizing TV Anywhere for the web too.

 

Please cooperate with the rest of the industry and launch with an HTML5 playback interface like Netflix, Amazon, etc. The redesign is your best opportuniy to do this and test it out with the least impact. Otherwise you will be forced to go through the whole redesign/testing/staged rollout process again in a year or two when flash isnt supported by anyone else.

Contributor

Re: New tv.xfinity.com site should use html5 instead of flash

I've been saying this for the last couple of years about Hulu, CBS, Disney, ESPN and a few others that still require Adobe Flash. All of AMC Network sites uses HTML5 Video native perfectly fine with no issues. It's these popular networks that still use the now obsolete Flash plug-in that's plagued with security problems and not to mention battery hog for notebooks like the MacBook or MacBook Pro. Weird. Plus, the TV Xfinity site is a wonderful redesign. As you said the company should just implement HTML5 Video native during this whole transitional process. I haven't been consuming my content from the website just because of the Flash requirement. It's dreadful but I at least have the Xfinity X1 app on my iPad and iPhone :/
Regular Contributor

Re: New tv.xfinity.com site should use html5 instead of flash

Maybe the deprecated flash is the reason the webpage hangs for me

https://tv.xfinity.com/adding-device

Service Expert

Re: New tv.xfinity.com site should use html5 instead of flash


robertmf wrote:

Maybe the deprecated flash is the reason the webpage hangs for me

https://tv.xfinity.com/adding-device


Win 7 Pro Chrome browser here.  That URL doesn't hang for me.




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Regular Contributor

Re: New tv.xfinity.com site should use html5 instead of flash

I have noticed that if you are watching xfinity online it will crash your browser if you open any but a few other tabs.  It will crash Firefox everytime.  IE does a lot beter but still will crash sometimes.  IE generaly has problems with freeze frames.  Even chrome will slow to a crawl.  The xfinity TV go is an absolute browser crasher.  I am quite sure it is the adobe stuff because on the few occasions there is any error message it always about adobe flash.

 

There is no way to tell with the new interface as that does not allow watching live TV.

Regular Contributor

Re: New tv.xfinity.com site should use html5 instead of flash

"Firefox will begin retiring Adobe Flash on August 2 with the release of Firefox 48. In 2017, probably with Firefox 53, Flash plug-ins will require the user to actively click-to-play."

 

 

http://arstechnica.co.uk/information-technology/2016/07/firefox-will-start-blocking-flash-content-in...

Regular Contributor

Re: New tv.xfinity.com site should use html5 instead of flash

Also, quit bugging us to "Get Started," until it is ready and replaces the functionality of the existing site. I can't set recordings and I can't manage my DVR. Useless.

New Poster

Re: New tv.xfinity.com site should use html5 instead of flash

I SSSOOOO AGREEEEE!!

New Poster

Re: New tv.xfinity.com site should use html5 instead of flash

Yeah, shockwave blows out my CPU usage while streaming on a 2016 MacBook Pro.  This is really useless since most of what I do is stream TV on my MBP screen while programming on an external monitor.  C'mon comcast, stop hogging all my resources.

New Poster

Re: New tv.xfinity.com site should use html5 instead of flash

I have signed a contract with my company that strictly forbids me from installing Adobe Flash Player or use any browsers with it built in (yep, I can't install Chrome). This applies to my work-issued laptop AND any computers on the same network as the laptop  (which means I can't have Adobe flash on my personal desktop).  Is there any other way I can watch Xfinity TV Go on a computer without Adobe Flash? 

 

 

Regular Contributor

Re: New tv.xfinity.com site should use html5 instead of flash

New Poster

Re: New tv.xfinity.com site should use html5 instead of flash

I'm in the same boat here. Two of my clients forbid connection to their networks with any machine that runs flash.  Seems kind of ridiculous to have to set up multiple networks and a dual-homed router just to watch cable tv. Works out great for Comcast, though. If I have to buy another TV for my office they will charge me for another cable box and port. 

New Poster

Re: New tv.xfinity.com site should use html5 instead of flash


aravindp wrote:

This is 2016. Everybody is phasing out flash, including Adobe. This is not the time to launch a redesign that uses deprecated technology that is glitchy and not standards-based. As a cable industry giant, you should be leading the way in standardizing TV Anywhere for the web too.

 

Please cooperate with the rest of the industry and launch with an HTML5 playback interface like Netflix, Amazon, etc. The redesign is your best opportuniy to do this and test it out with the least impact. Otherwise you will be forced to go through the whole redesign/testing/staged rollout process again in a year or two when flash isn't supported by anyone else.


I agree 100% that HTML5 should replace FlashPlayer/Shockwave for efficiency of video streaming with less problems and more compatibility for everyone. I happen to be a Linux OS power user with KDE Desktop Platform Version 4.14.9 and I use Firefox 50.1.x for Linux as my web browser, which I find works excellent for me. However, the only problem I have is that XFinity doesn't honor the Linux OS environment system as being part of it's customer's market, witch it is just like the Mac OS/X market. This is not a Joke. There is a Linux OS market and it's serious. I among others take it seriously. It's big and growing every day and I among others think big companies, such as Comcast/XFinity should accept Linux OS to support it just as they do with Mac OS/X and Microsoft Windows platform systems. By not accepting Linux OS, you are not only singling out potential customers but making Comcast/XFinity look like they don't really care about their customers and I happen to be a Comcast/XFinity customer and I am paying quite a lot per month for the TV and Internet service less the phone service. Why, just this past week Netflix added HTML5 video streaming support format to allow Linux OS as well as other computer devices to use their media service. So I hope they will reconsider Linux OS as part of their customer market and start supporting them like their Mac OS/X and Microsoft Windows customers.

Tags (1)
New Poster

Re: New tv.xfinity.com site should use html5 instead of flash

The site should be transitioning to HTML5 in late 2017 to mid 2018.

New Poster

Re: New tv.xfinity.com site should use html5 instead of flash

That's fantastic news because I have been struggling to get XFinity tv to stream on my OpenSUSE Linux OS through Firefox 50.01 and it seems like XFinity doesn't want Linux OS users to use their video streaming service to view tv. I don't use Microsoft Windows because I like Linux OS a whole lot better. I think I shouldn't be forced to use Microsoft Windows if I don't want to. It's just silly otherwise.

 

David A. Smith


sarax3 wrote:

The site should be transitioning to HTML5 in late 2017 to mid 2018.


 

New Poster

Re: New tv.xfinity.com site should use html5 instead of flash

I am also a Linux power user and waiting on comcast to transition to HTML5 in late 2017 or before.

Bronze Problem Solver

Re: New tv.xfinity.com site should use html5 instead of flash

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