Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








New dvr, remote app won't record now

New Poster

New dvr, remote app won't record now

I recently had my dvr replaced. The remote app on my iPad worked great with the old dvr, but now I can't record. I can change channels, but there is no record button. I have gone through the remote setup procedure on the box, even deleted and reinstalled the app. The online section just keeps displaying "syncing". Ideas? I don't want to spend hours on the phone trying to find someone that can help.
New Poster

Re: New dvr, remote app won't record now

I thought Comcast support would reply here. Still can't schedule a recording from the mobile app on this new dvr.
New Poster

Re: New dvr, remote app won't record now

Looks like it is working now. Don't know why.
Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 0 kudos
  • 1 in conversation