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New TV ap has reatrictions TV Go didnt!

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New TV ap has reatrictions TV Go didnt!

We've always been able to watch live TV on our devices, but after the new "update" now it says "Available to watch in home only." This is not what live tv means! The whole point of paying to watch TV on the go is to be out and about, now I have to be in my wifi? I might as well see on my TV. Please fix this or I will move providers. I dont like this one bit. If your taking away services, we also expect to see a reduction of our monthly bill. This needs to be fixed or reduce monthly bills or Im moving on. Ill await response before I move carriers.
Official Employee

Re: New TV ap has reatrictions TV Go didnt!


Nicageo wrote:
We've always been able to watch live TV on our devices, but after the new "update" now it says "Available to watch in home only." This is not what live tv means! The whole point of paying to watch TV on the go is to be out and about, now I have to be in my wifi? I might as well see on my TV. Please fix this or I will move providers. I dont like this one bit. If your taking away services, we also expect to see a reduction of our monthly bill. This needs to be fixed or reduce monthly bills or Im moving on. Ill await response before I move carriers.

Please filter by "Available out of home" at the top of TV Listings and On Demand. No TV Go content has been removed. Comcast has added your full channel lineup to stream when connected to your in-home XFINITY WiFi network which seen as a benefit by many who like to watch in bed or other locations around the house where there may not be a television. The same TV Go live channels are there and we are adding more every month.


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Re: New TV ap has reatrictions TV Go didnt!

All listings on XFINITY tv app are not available to iPad and using wifi in home as they are on tv in home.  Example fox 805 is available on home tv but not on iPad or iPhone on home wifi network when you bring up all listings 804 and 806 are there but no 805. What's the story?

 

Official Employee

Re: New TV ap has reatrictions TV Go didnt!


skisworld wrote:

All listings on XFINITY tv app are not available to iPad and using wifi in home as they are on tv in home.  Example fox 805 is available on home tv but not on iPad or iPhone on home wifi network when you bring up all listings 804 and 806 are there but no 805. What's the story?

 


In which city do you live? I will report and get this looking into. Others have reported similar issues in Twin Cities area.


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