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NO ESPN channels..??

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New Poster

NO ESPN channels..??

NO ESPN channels..?? Not Available at This Time error is showing when I attempt to view any of the ESPN channels on my Comcast/Xfinity X1 platform.

 

All other channels are functioning properly.

Official Employee

Re: NO ESPN channels..??

Hi jdd_more2luv, the first thing you should do when you see an error like this or when you aren't getting all of the channel that you subscribe to is reboot the cable box. This will allow your entitlements to flow through to your equipment from our back end system. If you still have issues with ESPN please reach back out to me here. 


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New Poster

Re: NO ESPN channels..??

I have re-booted, restarted and unplugged every device:

  • Modem
  • Table-top box/DVR
  • Smaller - Additional TV Box

Now I do not have Nickalodeon channels either, in addition to NO ESPN channels.

Admin1

Re: NO ESPN channels..??

jdd_more2luv -- Is this happening on both boxes or just one of them? 


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