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NBC channels missing from online tv listing

Regular Visitor

NBC channels missing from online tv listing

For some reason, the NBC channels do not appear in the TV listings online.  While it's great to the capability of programming the DVR online, incomplete listings really nullify that functionality.

Silver Problem Solver

Re: NBC channels missing from online tv listing


calaf54 wrote:

For some reason, the NBC channels do not appear in the TV listings online.  While it's great to the capability of programming the DVR online, incomplete listings really nullify that functionality.


Hello,

Try resetting the box by unplugging the box and wait a couple of minutes and then plugging it back.

Official Employee

Re: NBC channels missing from online tv listing


calaf54 wrote:

For some reason, the NBC channels do not appear in the TV listings online.  While it's great to the capability of programming the DVR online, incomplete listings really nullify that functionality.


calaf54,

 

Please tell me your zip code, service area, and what channel numbers are NBC so I can further look into this for you.

 

It sounds like that they are set as favorites and may be appearing at the top of your TV listings grid. I am not sure though so I want to look into it.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Regular Visitor

Re: NBC channels missing from online tv listing

My zip code is 19123; service area Philadelphia Area 1 Digital.  The local NBC affiliate is NBC10 - channels 10, 232, 810.

 

I found them - they were at the bottom of my screen below my favorites.  Thanks!

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