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NBC Sports Live Extra

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NBC Sports Live Extra

So today I tried to use the NBC Sports Live Extra app on my phone.  I have used this app numerous times in the past with no issues. Today, I get an error message when trying to authorize the use of the app to stream a live event.  The error states the following:

 

Unfortunately, this network is not included in your current XFINITY TV service.

 

The network you are trying to watch through TV Everywhere must be part of your XFINITY TV service.*
To add it to your subscription:

 

If you have any questions on TV Everywhere, see our FAQs or call 1-800-XFINITY.

 

Thank you for being an XFINITY customer!

* An XFINITY registered set-top box is also required

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