Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,891

members

1,324

online

36,490

topics

Top

Movies & TV

New Poster

Movies & TV

I am unable to watch movies on my Laptop or phone. All I get is a "Sorry,we've experienced some difficulty" message. I need some help to correct this.

Frequent Visitor

Re: Movies & TV

good luck i've trying for two weeks now   i called support --lol support--barely understood the person and nothing was resolved I've emailed also  posted on this forum and noting--i think i'm ready to leave comcast

Regular Contributor

Re: Movies & TV

What operating system and web browser are you using?

 

Check and make sure you're using the latest version of Flash: http://www.adobe.com/software/flash/about/

 

People who have problems in IE almost always have better luck with another browser so try FireFox or Chrome.

 

- Norm

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 478 views
  • 0 kudos
  • 3 in conversation