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Most scheduled recordings missing on xfinity tv app/site

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Most scheduled recordings missing on xfinity tv app/site

All recordings that are on the dvr as of 5/2/16 were showing on the xfinify tv app/site. starting yesterday, the tv app/site are missing most scheduled recordings. i even tried to re add a few of them (took a few attemtps to get them to show) and a few hours later, those ones that i added are gone again. the scheduled recordings also only go out about a week or so instead of 13-14 days. 

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