Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Missing Watch list

Frequent Visitor

Missing Watch list

For two days now my watchlist is missing when I sign in.  I don't know how to get to it from my TV but use it a lot from my computer and it was fine until yesterday.  I tried to rebuild it but I can't even do that. 

New Poster

Re: Missing Watch list

I am having the same issue!  I have been on phone with customer support - they have told me to reset password & clear browser history - but the bottom line is they can not recover my watchlist or provide me a list of shows that were in my watchlist.


This is very disappointing and a huge time suck for me - very upset that at minimum, a list of shows that were in my watchlist can not be provided.......COMCAST - Please help!

Regular Visitor

Re: Missing Watch list

I'm having the same problem called Comcast they sent me to TV then to Internet . No one knows what they are doing at Comcast when it comes to the watchlist


Re: Missing Watch list

Yay!  I can report that all my listings appear to be back as well.  I did not have to go a whole 4 days without access!  And, now can remove those I watched.  What took so long, Comcast?!  But, glad you got it back.


Re: Missing Watch list

My watchlist is back.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 4 replies
  • 0 kudos
  • 5 in conversation