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Mad Man

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Mad Man

I changed video resolution on my computer in the middle of starting Mad Men Season 5 Episode 10. Now your site won't let that eposode restart. Error 6036. I can watch any other show, any other episode, just not that one. I cleared Xfinity from Silverlight. Seems the problem is on your end. Make it like I never tried to watch it...so I can watch it...

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Re: Mad Man


Aaargh wrote:

I changed video resolution on my computer in the middle of starting Mad Men Season 5 Episode 10. Now your site won't let that eposode restart. Error 6036. I can watch any other show, any other episode, just not that one. I cleared Xfinity from Silverlight. Seems the problem is on your end. Make it like I never tried to watch it...so I can watch it...


I tested the video and could not duplicate this issue.

 

Try deleting your cookies and cache and then try watching the video again.

 

You said other videos are working but are you referring to after you changed the screen resolution?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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