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MICROSOFT SILVERLIGHT

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MICROSOFT SILVERLIGHT

   I just downloaded the Silverlight program so I could watch videos online......but it says that I have to first subscribe to STARZ in order to do it......i've been a subscriber of STARZ for years........what's going on????

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Silver Problem Solver

Re: MICROSOFT SILVERLIGHT

comcast must have your account set up wrong. you need to call

Official Employee

Re: MICROSOFT SILVERLIGHT


DEBSPIGZ4 wrote:

   I just downloaded the Silverlight program so I could watch videos online......but it says that I have to first subscribe to STARZ in order to do it......i've been a subscriber of STARZ for years........what's going on????


Are you logged in with your Comcast ID or Comcast.net e-mail address?

 

Is Starz working on your TV and On Demand?

 

Also, try deleting your cookies, cache, and history and then please try again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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