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Lost S3/E15: Error 6007

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Lost S3/E15: Error 6007

I am continually getting a Error 6007 message on ABC Lost Season 3 Episode 15

( http://xfinitytv.comcast.net/tv/Lost/93942/2195195636/Lost-315/videos ). I have restarted my brower and reinstalled silverlight but nothing seems to be working. I am able to play other episodes. Please let me know if there is anything else I should try. Thanks

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Official Employee

Re: Error 6007


mike_S43 wrote:

I am continually getting a Error 6007 message on ABC Lost Season 3 Episode 15

( http://xfinitytv.comcast.net/tv/Lost/93942/2195195636/Lost-315/videos ). I have restarted my brower and reinstalled silverlight but nothing seems to be working. I am able to play other episodes. Please let me know if there is anything else I should try. Thanks


This is an error on our end that our team is working on right now.

 

Thank you for alerting us about this issue and I will let you know when it is fixed.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Official Employee

Re: Error 6007

Please test this video again and let me know if it is working for you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
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Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: Error 6007

The video works for about 5 or 6 seconds then recieve another error message, this time error 3001. Is this on my end or yours?

New Poster

Re: Error 6007

I got it to work. Thanks for all your help.

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