Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,843,983

members

960

online

36,502

topics

Top

Lost 602 error 6007

ANSWERED
New Poster

Lost 602 error 6007

Everyother episode of Lost is working but whenever I try to watc episode 602 of Lost I get the message error 6007 and it keeps telling me to uninstall and reinstall microsoft silverlight, which I did, and it's still not wroking

Accepted Solution

Re: Lost 602 error 6007

This issue has been resolved.

 

Since this particular issue has been fixed, I am locking this thread. If you are still have issues, please create a new thread and I will help you.

 

Thank you for your patience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

View answer in context
Tags (1)
Official Employee

Re: Lost 602 error 6007


tom_higgins wrote:

Everyother episode of Lost is working but whenever I try to watc episode 602 of Lost I get the message error 6007 and it keeps telling me to uninstall and reinstall microsoft silverlight, which I did, and it's still not wroking


Thank you for bringing this issue to our attention.

 

Our team is working on it now and I will update you when it is fixed.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee

Re: Lost 602 error 6007

This issue has been resolved.

 

Since this particular issue has been fixed, I am locking this thread. If you are still have issues, please create a new thread and I will help you.

 

Thank you for your patience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 788 views
  • 0 kudos
  • 2 in conversation