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Live TV - Comcast Website - Crashing my PC?

New Poster

Live TV - Comcast Website - Crashing my PC?

I start watching a show, soon after it stops playing and say that the content cannot be played or something along those lines... so I refresh the page and it begins working again.. Next, my screen (fullscreen) goes completely white, the audio freezes and my computer restarts.

 

This does not happen for anything else.. (YouTube, Netflix, etc) only Xfinity Live TV website.

 

Solutions? Adobe problems possibly? I have the latest version and I've tried using Chrome and Firefox. Everything is fully updated.

New Poster

Re: Live TV - Comcast Website - Crashing my PC?

http://xfinitytv.comcast.net/computer

 

These are my results:

 

My Device Information

My Zip Code:
19103
My Cable Provider:
Not Installed
Use Dac:
false
My Conroller ID:
Unknown
My Map ID:
Unknown
My Persona ID:
1
My myDVR Manager Status:
Unknown
My Set Top Box Names:
Unknown
My Watchlist setup:
false
Facebook Watchlist Syncing:
Facebook Connect:
My public IP address:
2601:409:401:44a0:150f:351:64ca:1c95
My operating system:
Windows - rv:44.0
My web browser:
Firefox 44 - Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
My system type:
Desktop computer or other device
My Silverlight version:
Unknown
My Flash version:
21.0.0
Javascript:
enabled
Cookies:
Enabled (1562 Bytes).

Time Information

My Clock Time:
Mon Mar 14 2016 22:00:35 GMT-0400 (US Eastern Standard Time)
Server Clock Time:
Mon Mar 14 2016 22:00:31 GMT-0400 (US Eastern Standard Time)

My Account Information

In Home Authenticated:
pending
Primary Account:
Provider Codes:
Internet Subscriber:
Not Installed
Cable TV Subscriber:
Not Installed
Voice Subscriber:
Not Installed

 

I don't know why it shows that Zip Code as my true zip code is 48049 for Clyde, MI... also, Cable TV Subscriber and Internet Subscriber? Um, I have Comcast for both.. ?

New Poster

Re: Live TV - Comcast Website - Crashing my PC?

Sorry, USA is currently unavailable. 1106  

 

 

 

This is what the error says.

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