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Live TV Channels

New Poster

Live TV Channels

All of the sudden, I can only get to ESPN and Disney on the Live TV channels.  What is going on?

New Poster

Re: Live TV Channels

Same issue here. HGTV was working when we typed in the url directly but now its not working.

New Poster

Re: Live TV Channels

Same thing here. Did Comcast decide to remove channels all of a sudden?

New Poster

Re: Live TV Channels

I hope someone replys soon.  My channes have all disappeared withing the last 24 hrs.  I was watching online & suddenly all the channels are limited to ESPN & Disney.  My  live tv is working on my android phone....hmmm


coonsh wrote:

All of the sudden, I can only get to ESPN and Disney on the Live TV channels.  What is going on?


 

Regular Contributor

Re: Live TV Channels

Are you accessing live TV on the website or the app?

New Poster

Re: Live TV Channels

Website, I don't have the app as comcast does not support windows phone 8.

New Poster

Re: Live TV Channels

Same problem... just refershed a few minutes ago and all of the channels showed up again, but they all have TBD listed next to them.... 

New Poster

Re: Live TV Channels

I'm having problems with both.  They came on momentarily this morning, but did not work.

New Poster

Re: Live TV Channels

Accessing the XfinityTV Go app on iPad. Only see ESPN and kids channels on the LIVE section. Started a couple of days ago, just checked now and still can't see CNN, FOX, etc. Is this issue being worked on?
New Poster

Re: Live TV Channels

Sure hope so...This is pretty obnoxious. Two threads and still no answers...

Frequent Visitor

Re: Live TV Channels

Same problem-only Sports and Disney available right now

Regular Visitor

Re: Live TV Channels

Don't you just love their tech support.  No answer is the best answer on their part.


coonsh wrote:

All of the sudden, I can only get to ESPN and Disney on the Live TV channels.  What is going on?


 

New Poster

Re: Live TV Channels

I'm having the same issue on my iPad 4g very limited Live channels here in minnesota 2 days now
New Poster

Re: Live TV Channels

same thing happened to me in Minnesota, can't reach anyone from comcast.
New Poster

Re: Live TV Channels

Tv channel listings are back here in MN, but still same error "11800" playback error.
Regular Visitor

Re: Live TV Channels

Ahh....to soon

 

Now the channels are back to TBD like it was when it crashed this morning.

Frequent Visitor

Re: Live TV Channels

Website for me

Frequent Visitor

Re: Live TV Channels

Both website and app access to Xfinity Go live programming is effected.

 

This could be a HUGE problem for anyone intending to watch the World Cup this weekend via this method!

 

 

Regular Contributor

Re: Live TV Channels

We have been experiencing intermittent issues since yesterday evening and are working hard to restore the full channel lineup. If you were experiencing a 900|101000.101002.101005 error, that was due to the issue we were seeing. We chose to remove the streams while we work to fix them rather than continue to throw the error messages when you attempt to stream them.

 

Currently, only the Disney and ESPN streams are online and our mobile apps. 

 

Please check back frequently for updates as I will try and post whenever we have progress to share. 

 

Thanks for your patience,


Matt




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Frequent Visitor

Re: Live TV Channels

Thanks for your work on this. I was also wondering what happened.
Regular Contributor

Re: Live TV Channels

Thanks CoastGuardGirl...

 

You'll start to see some of the streams showing back up on the site sporadically. We appreciate everyone's continued patience as teams are working round the clock to get this resolved. 

 

Right now, you'll mostly see channels appear on the Web and possibly Android. iOS is still showing too many issues. Look for another update shortly...

 

Thanks for serving our country, hope you enjoy your July 4th holiday...

 

Matt




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon

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