tarovan wrote:
I have X1 service, 38 recordings from set top box, 70% full. Only five recordings are available on XFINITY TV on the web or the mobile app, those being from ESPN, SyFy channel, and WE. XFINITY TV also only shows a few of my scheduled recordings; for example, no scheduled recordings for TCM, ABC, or IFC show on the apps, and are scheduled on the set top box. A related issue, my Android app will allow me to download those five shows, but the web doesn't give me the same option. Windows 10, Treasure Coast area of Florida. Ideas/fixes?
You've mentioned a few problems:
my Android app will allow me to download those five shows, but the web doesn't give me the same option - downloading shows using the website is not supported
Only five recordings are available on XFINITY TV on the web or the mobile app - only recordings completed after cloud storage was added to your account will be available on website/apps. If this is not the case, try exiting app, rebooting dvr cable box, and retry.
Missing scheduled recordings missing on website/app - Others have reported this in forums, no real solution has been found. Try exiting app, rebooting dvr cable box, and retry.
