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Leverage "Gimme a K Job" cuts off

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New Poster

Leverage "Gimme a K Job" cuts off

It appears that the program (with commercials) is a full hour and was programmed at stop at 53:36.  Before it's over.

 

Remove commercials so the program fits in the time alloted.  Or change the duration to match the actual length of content.

Accepted Solution

Re: Leverage "Gimme a K Job" cuts off

Hi all,

 

This video is now playing correctly.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Official Employee

Re: Leverage "Gimme a K Job" cuts off


kt00 wrote:

It appears that the program (with commercials) is a full hour and was programmed at stop at 53:36.  Before it's over.

 

Remove commercials so the program fits in the time alloted.  Or change the duration to match the actual length of content.


Thank you for alerting us about this issue.

 

Our team is working on it now and I will update you when it is fixed.

 

Thank you for your feedback and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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New Poster

Re: Leverage "Gimme a K Job" cuts off

Has it been fixed yet? It has been 8 hours since a last update.

Frequent Visitor

Xfinity has Playback problems

Seems it is a problem to watch a whole program. I am tired of the message "program not available" or "refresh"  when I know it is or the program just stops before the end of the program. I always have to go to the programs official channel to finish a program. Just finished Leverage on TNT cause Xfinity stops about 5 minutes short. I am starting to think Hulu or the official channel is always better and why would anyone pay for streampix when the service sucks so bad?

New Poster

Re: Xfinity has Playback problems

Yes, had the same problem with the latesy Leverage, Give me a K street, it ended short. Whatupwith that, the whole point of the show is the reveal at the end, this  is most frustrating. Xfinity really needs to get it together or just drop it altogether.

Official Employee

Re: Leverage "Gimme a K Job" cuts off


parogers8710 wrote:

Has it been fixed yet? It has been 8 hours since a last update.


We have reached out to Turner and requested a replacment video. When I know more, I will pass it along.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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Official Employee

Re: Leverage "Gimme a K Job" cuts off

Hi all,

 

This video is now playing correctly.

 

Thank you for your patience and sorry for the inconvenience,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


Community Icon
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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
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We ask that you post publicly so people with similar questions may benefit.
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