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Issues Streaming NFL Game Pass games through Playstation 4 Pro

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Issues Streaming NFL Game Pass games through Playstation 4 Pro

Hi All,

I've been searching everywhere and can't find the answer to my issue, so I'm hoping someone here can give me some feedback.  

Here's my question:  Why can't I stream the NFL Game Pass using my PS4?

 

I subscribed to the NFL Game Pass, and want to stream Out-of-Network NFL games through my PLAYSTATION 4.  I downloaded the NFL App for the PS4 and activated it using the codes on the screen.  I thought I was all set, but was also asked to verify my TV Provider.  I've read the various posts here and elsewhere regarding the NFL RedZone, that Comcast doesn't have an agreement with the NFL.  I'm not using Comcast TV service, only the internet, so don't understand why I'm having an issue.  Am I missing something here?

I can stream games through my Ipad, and most likely my desktop computer.

I ended up using an HDMI cable from my Ipad and connected to my TV's HDMI port.  It didn't look as good, but at least I was able to view it.

Isn't this essentially the same thing?  I'm using Comcast internet with an app and connecting to the TV.

My other question is why hasn't Comcast gotten onboard with the NFL and use of their app?  Virtually EVERY other TV provider is listed on the NFL's list! I pay over $200 a month for Comcast's service, yet had to pay an additional fee just to watch NFL RedZone, a channel that used to be free.  I don't want to switch to Direct TV, but Comcast/Xfinity is not making it easy for fans of the NFL.

Any feedback would be greatly appreciated.  Maybe there's something I'm overlooking. 

 

 

 

Accepted Solution

Re: Issues Streaming NFL Game Pass games through Playstation 4 Pro

 

Hi wheeliebob, this sounds like a concern more suitable for NFL game pass. If you only have internet with us then we have no impact on what you can and cannot view on your game console. If you had Comcast TV service then I would have to tell you that our services are not supported on your PS4. NFL game pass more than likely has a restriction (like we do) to protect content from being duplicated or streamed outside of their contractual agreement with the NFL. Again please reach out to Sony or the provider of your NFL game pass for more answers on this issue. If you have problems with your internet connection I am more than happy to assist you here. 

View answer in context
Official Employee

Re: Issues Streaming NFL Game Pass games through Playstation 4 Pro

 

Hi wheeliebob, this sounds like a concern more suitable for NFL game pass. If you only have internet with us then we have no impact on what you can and cannot view on your game console. If you had Comcast TV service then I would have to tell you that our services are not supported on your PS4. NFL game pass more than likely has a restriction (like we do) to protect content from being duplicated or streamed outside of their contractual agreement with the NFL. Again please reach out to Sony or the provider of your NFL game pass for more answers on this issue. If you have problems with your internet connection I am more than happy to assist you here. 


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