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Is anything being done?

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Is anything being done?

It would seem apparent from looking at the forum that Xfinity TV is suffering from issues with video playback, namely that premium channels and some others are getting stuck "buffering" after the initial ad in an ad-sized playing window. While errors happen, cest la vie, it would also be apparent from looking at forum posts that not much is being done to solve the issue. And I highly doubt we(regular users) are all suffering from a sudden configuration problem. So plainly asking, is anything being done?

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Re: Is anything being done?

A few weeks ago, I believe I figured it out, it was an issue with TV-MA shows only.  Try to watch a kid program and you can, if you try to watch anything like Dracula, Game of Thrones, or Walking Dead, it just 'buffering' 'buffering' and does absolutely nothing.

For some odd reason, they refuse to even give a temp fix for this.  It has been well over a month since the first siting of this issue (I actually noticed it January 1st) and then I thought I would give it some time to cool down, but of course they never did anything. 

 

I would like a credit for these weeks that I have not been able to watch online.  It sucks, I pay the absolutely highest subscription and have for YEARS, and they just don't care.

 

 

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