Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,860,865

members

1,265

online

29,424

topics

Top

Iphone Xfinity TV to go app not working

New Poster

Iphone Xfinity TV to go app not working

I get Playback Issue::  -11848 when every I try to play back on demand content.  The streaming content works most of the time.

 

I am using an old Iphone 3GS with OS 6.

 

Any suggestions?  I have removed and reinstalled the software.  This used to work.  Two updates ago, it quit working and has not started working again.  I see the latest versions are not compatible with my phone.  I am using the latest one that is compatable with OS6

 

Thanks

Tags (1)
Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Labels
Discussion stats
  • 0 replies
  • 318 views
  • 0 kudos
  • 1 in conversation