Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Improper channel selection on Xfinity Sports App

Frequent Visitor

Improper channel selection on Xfinity Sports App

I'm frustrated with my Xfinity Sports Remote app. I had been using it to set recordings for the Seattle Mariners with no issues but recently it started coming up with the 400 channels often, to which I don't subscribe, and not channel 734 (Root) where I want to record it.

I've deleted and reinstalled the app several times, selected my local Comcast digital service and I'm still not getting the correct response from the app. I expect it to only show the channel I subscribe to in the possible choices.There should be a way to eliminate the pay channels I don't subscribe to and default to the free ones or give us two choices if it is available on two networks.
Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 0 replies
  • 0 kudos
  • 1 in conversation