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IPhone App

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IPhone App

I have two DVRs. I have named both of them. When I test each one using the IPHONE app set up they do not appear on the respective TVs indicating that they are synched. As a result, I cannot control the TV from my IPHONE.

 

Thank you

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Official Employee

Re: IPhone App


ReubenWilson wrote:

I have two DVRs. I have named both of them. When I test each one using the IPHONE app set up they do not appear on the respective TVs indicating that they are synched. As a result, I cannot control the TV from my IPHONE.

 

Thank you


Try unplugging your box for a minute or so and then plug it back in.

 

I suggest you do this before you leave the house or before you go to bed. It takes some time for the grid to fully load and for the cable box to fully sync back up again.

 

After you have done this, please try again and let me know the results.

 

If it still is not working, uninstall then re-install the app and then try again.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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