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I need a "subscription" to watch live TV online?

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Frequent Visitor

I need a "subscription" to watch live TV online?

I recently signed up with Comcast. My service won't be installed and activated for another 4 days, but I was told I could still watch live TV online using XfinityWifi. However, whenever I try to watch live TV online, all of the channels (which are included in my Triple Play package) say I need a subscription to watch. Do I need some kind of separate subscription(s) to watch live TV online or is this an error on Comcast's end?

Accepted Solution

FOUND ANSWER!!!

I finally got through to a representative. Turns out that WILL NOT be watchable online until you receive and activate your boxes. Until then, you cannot watch online.

 

Sorry,

 

-S

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New Poster

Re: I need a "subscription" to watch live TV online?

I am having the same problems and sadly soooo many others and I haven't even activated a box yet. VERY unsettling!! Anyone have answers???

New Poster

FOUND ANSWER!!!

I finally got through to a representative. Turns out that WILL NOT be watchable online until you receive and activate your boxes. Until then, you cannot watch online.

 

Sorry,

 

-S

New Poster

Re: I need a "subscription" to watch live TV online?

i agree that this is ridiculous. i can acces HBO Go without issue, even before the X1 box is being installed in a few days, but i cannot access regular network shows? that makes no sense.

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