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I can't watch xfinity on a public network

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I can't watch xfinity on a public network

I can watch tv shows when I am on my home wifi network but when I am on a public network I get "internet explorer can not display the website". I am able to access all other xfinity features ( email text queue etc.) but can not watch any video.

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Re: I can't watch xfinity on a public network


deebabe57 wrote:

I can watch tv shows when I am on my home wifi network but when I am on a public network I get "internet explorer can not display the website". I am able to access all other xfinity features ( email text queue etc.) but can not watch any video.


Try using a different web browser and let me know if it works. This is not a permanent solution but it will help us narrow down your issue.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe


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