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How do you change to alower tier without ESPN? The Comcast response didn't tell how!

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How do you change to alower tier without ESPN? The Comcast response didn't tell how!

How do you change to a lower tier without ESPN. The Official Comcast response said we could do it, but didn't tell us how!!! 

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Re: How do you change to alower tier without ESPN? The Comcast response didn't tell how!

The cable industry won't let you add or remove individual channels except for premiums. To drop ESPN you'd need to drop down to a TV tier that does not includes it, probably Limited Basic, Family, or Economy. You'll probably need to call in to make the changes, or visit a Service Center (see http://www.xfinity.com/support/service-center-locations/).

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