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How do I restore past purchases?

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How do I restore past purchases?

I had TV service but cancelled just the TV and kept internet services.  Now I’ve added the TV service back to my account, but when I look for the movies I had purchased on the account the first time I had TV, they don’t show up. It’s the same account as before, so why can’t I find the movies I had purchased in the past?

Official Employee

Re: How do I restore past purchases?

Hello Chzdudl. I can review your account and troubleshoot why these movies you had purchased are not available. Please send me a private message and include your full name, service address, and account number so I can assist you. 


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