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Have every channel but....

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Have every channel but....

Have every channel and that even includes NFL network and BTN (Big ten) and still can't get red zone. If I have big ten I should have the sports package. Even if that's not the case when I go online to my upgrade package section there is no option to upgrade to NFL red zone.
Accepted Solution

Re: Have every channel but....

Thank you for working with me via private message, xtreme3881. I'm glad I was able to help find a promotion for the Sports Entertainment Package for your account so you can start enjoying NFL RedZone as soon as this Sunday. Please feel free to post again should you need assistance with your account's billing and/or services in the future.

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Official Employee

Re: Have every channel but....

Hello, xtreme3881. NFL RedZone is available as part of our Sports Entertainment Package. If you're interested in adding this package to your account please send me a private message verifying your full name, address, and the phone number associated with your account and I can get pricing information for you.


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Official Employee

Re: Have every channel but....

Thank you for working with me via private message, xtreme3881. I'm glad I was able to help find a promotion for the Sports Entertainment Package for your account so you can start enjoying NFL RedZone as soon as this Sunday. Please feel free to post again should you need assistance with your account's billing and/or services in the future.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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